JTR Connect

JTR Connect is a comprehensive Cash Management that provides a superior level of internet banking experience for all of our corporate and business clients.

JTR Connect provides a range of features designed around three main functions:

• General Services - provides all of your user specific functions such as logging in, your dashboard, reporting
• Account Services – includes account information, deposit information and booking, and approvals and status.
• Payments - includes beneficiaries, transfers, file uploads, other instruments such as banker’s check, standing instructions and a range of miscellaneous transactions and activities.

In addition to the standard maker and checker roles, JTR Connect supports roles that can be assigned based on a range of attributes, such as:

• Cash Management and visibility - group level and individual company access.
• Account and Product Simple - and complex product/account assignment for specific user/group. Complete confidentiality on payroll information. 
• Authorization matrix - capability to handle complex authorization structures/workflow, i.e. daily limit, transaction limit and single or group authorization.

To use JTR Connect your business must be a bank customer. You can apply for a business account by visiting a J Trust Royal Bank branch or calling our Customer Care hotline number on 023 999 255.
 

You can access JTR Connect three ways:

• By clicking on the JTR Connect (jtrustroyal.com) in the welcome email, or
• By clicking on the ‘Login’ tab on the top right of the J Trust Royal Bank home page, or
• By inserting this https://banking.jtrustroyal.com/ into your Internet browser, then saving this to your favorites for easier access in the future.

You can access JTR Connect using any recent Internet browser such as Google Chrome, Microsoft Edge, etc.

OTP stands for One-Time Password. It is a 6-digit security code that is sent to your registered mobile phone number that you have with the bank. It is an additional level of security to protect you whenever you use JTR Connect. This is a temporary code that will expire 30-secords after you receive it.

You will need to use an OTP for the following:

• When you log into JTR Connect the first time and every time thereafter,
• When you forget your password,
• When your password has expired, and
• When authorizing the transactions as the authorizer.

OTP is a global industry security practice. It is the most secure way to ensure your bank accounts and personal information are protected. It is very important that you keep your log in credentials such as your Corporate ID, your User ID, your password and OTPs confidential. It is recommended that you do not share any of these codes with family members, friends, colleagues or bank staff.